Is your Road Runner email account as secure as it can be?
Do you have account security questions set up in case a bad guy tries to guess your password?
Does your Road Runner email password contain both letters AND numbers?
Q: I don't know how to set up security questions for my email accounts. How do I do that?
A: It's easy! Go to http://www.help.rr.com/ and choose one of three options: Chat Online, E-mail Us, or Call Us. A Road Runner representative will assist you with setting up your security questions. Your security questions will also help you access your email account if you forget your password, too!
Q: Why should my password have letters and numbers? It's harder to remember.
A: Attackers have sophisticated programs that can perform what is known as a Dictionary Attack. This software will try to guess your password, using every word in the dictionary, until it gets access to your account. Having a password with letters and numbers mixed is harder to compromise than a password that is a regular word. Another good idea is to mix capital letters with lowercase letters and numbers.
Q: Where can I get more information about safe passwords?
A: We have a page dedicated to this! Click here to go to the safe passwords page.